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If for any reason you cannot keep your appointment, please try to notify us as soon as possible as a cancellation charge will be incurred.
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If you have an active cold sore, due to its highly infectious nature , we will be unable to treat you therefore you should cancel your appointment. If you require more information about cold sores – please ask at reception for a leaflet.
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After your teeth have been examined and a treatment plan agreed, you will be given an estimate of the cost. This estimate may change if the treatment plan changes if more or less work than anticipated is required. If this happens we shall tell you and ask you how you wish to proceed.
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Payment is expected on the same day as treatment is carried out. Please be advised that a charge will be sent out automatically for any appointment that is not cancelled 24 hours in advance.
This is the case even if you are exempt from other NHS charges or on our Oral Healthcare Plan or Denplan.
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You can ‘pay-as-you-go and for this we accept cash and most major debit/credit cards. Interest free finance is available subject to standard terms & conditions. For those who want regular and effective preventative care we recommend our Oral Healthcare Plan. For a monthly payment, all your regular dental needs are covered along with insurance for emergency dental treatment when travelling.
Please note - For crowns and bridges, you, the patient would only pay for the laboratory fee.
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We would like to reassure our patients that our cross infection procedure is of the highest standard. We have a ” single use” policy for our gloves. All instruments are sterilised in the autoclave and all “single-use” equipment is disposed of by incineration. Your safety, and consequently ours, relies on the above practices.
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